Heartwood Lodge FAQs

How do I check out?

Is there wi-fi available?

What is the password?

Are the fire exits clearly marked?

The blinds in the room are beautiful. How do I make them work?

Are the room lockers assigned?

How much does it cost to do a load of laundry?

How do I get extra sheets or towels?

How do I control the temperature in my room?

Are the rooms air-conditioned?

Is the 1st floor lobby available at all hours?

May I use the 1st floor kitchen?

Is the library available to everyone?

Is there smoking allowed in the lodge?

Is the drinking of alcoholic beverages allowed in Heartwood Lodge?

Is food allowed in rooms?

Are guests allowed in rooms?

Is tipping allowed/encouraged?

Who do I contact in an emergency?

Are pets allowed in Heartwood Lodge?

I was in this area before and was charged roaming fees. Will that happen here?